Privacy policy

Privacy Policy

Effective Date: January 1, 2026 · Last Updated: September 7, 2026

The Nomads Essentials ("we," "us," or "our") operates the website at www.thenomadsessentials.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, place an order, or otherwise interact with us. By using our Site, you agree to the practices described here.

1. Information We Collect

Directly from you:

  • When you create an account, place an order, contact us, or subscribe to marketing communications, we collect your name, email address, shipping and billing address, and phone number.

Automatically:

  • We collect your IP address, browser type, device information, pages visited, session duration, and general location based on your IP address.
  • This information is collected through cookies, web beacons, and similar tracking technologies.

From third parties:

  • We may receive information from our payment processors, shipping carriers, analytics providers, and advertising partners.

2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders
  • Send order confirmations, tracking information, and delivery updates
  • Respond to your customer service inquiries
  • Manage and maintain your account
  • Send marketing communications (with your consent)
  • Display remarketing ads for our products
  • Improve our Site and Services through analytics
  • Comply with legal obligations
  • Prevent fraud and enhance security

3. Analytics and Advertising

Analytics:

  • We use analytics tools (such as Google Analytics) to understand website traffic and usage patterns, including pages visited, time on site, and device/browser information.
  • To opt out of Google Analytics, install the Google Analytics Opt-out Browser Add-on.

Advertising and Remarketing:

4. Cookies

We use:

  • Essential Cookies: Required for shopping cart functionality and checkout
  • Analytics Cookies: To understand how visitors use our Site
  • Advertising Cookies: For remarketing and personalized advertising
  • Preference Cookies: To remember your preferences

You can manage cookies through your browser settings, but disabling cookies may affect Site functionality. See our Cookie Policy for details.

5. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Our e-commerce platform provider (Shopify or similar)
  • Payment processors (PCI-DSS compliant — we never store full credit card numbers)
  • Shipping carriers (to fulfill your orders)
  • Analytics and advertising providers (Google Analytics, Facebook Pixel, etc.)
  • Law enforcement (when required by law or to protect safety and rights)

6. Your Privacy Rights and Choices

Marketing Communications:

  • You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at support@thenomadsessentials.com.

Advertising:

California Residents (CCPA/CPRA):
You have the right to:

  • Know what personal data we collect about you
  • Request deletion of your personal data
  • Request correction of inaccurate personal data
  • Opt out of the "sharing" of your data for cross-context behavioral advertising
  • Be free from discrimination for exercising these rights

To exercise these rights, contact us at support@thenomadsessentials.com with "Privacy Request" in the subject line. We will respond within 45 days.

Nevada Residents:

7. Data Retention

We retain personal information as long as needed to:

  • Fulfill your orders and provide customer service
  • Comply with legal obligations (tax records are retained for up to 7 years)
  • Resolve disputes
  • Enforce our agreements

8. Data Security

  • We use SSL/TLS encryption for all data transmission between your browser and our servers.
  • Payments are processed by PCI-DSS compliant payment processors. We do not store full payment card numbers on our servers.
  • While no internet transmission is 100% secure, we take reasonable precautions to protect your personal information.

9. Children's Privacy

  • Our Site is not directed to children under 13 years of age.
  • We do not knowingly collect personal information from children under 13.
  • If you believe we have collected information from a child under 13, please contact us immediately at support@thenomadsessentials.com.

10. Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • Material changes will be posted on this page with a new "Last Updated" date at the top.
  • Continued use of our Site after changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

The Nomads Essentials

  • Email: support@thenomadsessentials.com
  • Phone: 914-863-5568
  • Address: 8 The Green STE, Dover, Delaware, 19901
  • Business Hours: Monday–Friday, 9am–5pm EST